Optimize your Customer Service!

Welcome to Teleprogress!

At Teleprogress, we pride ourselves on being a leader in delivering world-class customer care solutions designed for businesses of all sizes and industry verticals. Our dedication to excellence is reflected in every interaction we have with your customers. From the first call to the final resolution, we strive to exceed expectations and deliver exceptional experiences that build loyalty and satisfaction.

Pero más allá de la tecnología, es nuestro equipo altamente capacitado lo que realmente marca la diferencia. Nuestros agentes están profundamente comprometidos con la excelencia en el servicio al cliente, y se esfuerzan por entender las necesidades únicas de cada cliente y proporcionar soluciones personalizadas que agreguen valor real.

Why Choose Us?

Customized Approach

We take the time to understand each client's unique needs and tailor our solutions to meet them efficiently and effectively.

Advanced Technology

We use state-of-the-art tools and systems to ensure efficient operation and a smooth customer experience.

Highly Qualified Team

Our team is made up of highly trained and passionate professionals who strive to provide exceptional service in every interaction.

Commitment to Excellence

We are committed to maintaining the highest quality standards in everything we do, from the first contact to the final resolution.

At Teleprogress, our mission is to be the trusted strategic partner for companies in the optimization of their financial and legal processes. We are committed to offer integral and efficient solutions in portfolio collection, credit factory and outsourced legal services.
We strive to help our clients improve their financial liquidity, manage their credit risks and ensure legal compliance, all with the highest quality and professional ethics. We work closely with each client, tailoring our services to their specific needs and providing a personalized service that adds real value to their operations.
With a focus on innovation, operational excellence and client satisfaction, we seek to be a leader in our industry, contributing to the long-term growth and success of the companies we serve. Our vision is to be recognized as the preferred strategic partner in the optimization of financial and legal processes, helping our clients achieve new levels of efficiency, profitability and compliance.

Services

Portfolio Collection

Our debt collection service at Teleprogress focuses on recovering outstanding amounts effectively and ethically. We use customized collection strategies for each delinquent client, including payment reminders, payment negotiations and detailed follow-up of outstanding payments. With our specialized team, we help improve your company's financial liquidity in a professional and reliable manner.

Credit Factory

At Teleprogress, our credit factory is responsible for managing and administering the entire credit granting process in an efficient and secure manner. From the evaluation of applications to the approval and disbursement of loans, we ensure compliance with established policies and regulations, maximizing efficiency and minimizing risks for your company.

Legal BPO

Our legal BPO service at Teleprogress offers comprehensive and efficient legal solutions for your company. From legal document management to legal representation in court proceedings, our team of legal experts handles all legal aspects of your business, allowing you to focus on your core operations with peace of mind and confidence.

At Teleprogress, our vision is to be a recognized leader in the industry, offering innovative and cutting-edge solutions in portfolio collection, credit factory and outsourced legal services. We envision ourselves as the benchmark of excellence and trust for companies seeking to optimize their financial and legal processes.
We seek to be recognized for our ability to design customized processes that adapt to changing market needs and meet the highest standards of quality and regulatory compliance. We strive to be leaders in innovation and continuous improvement, always looking for ways to add value and maximize our customers' long-term success.
We envision ourselves as a firm that transcends borders, expanding our presence and leaving a positive footprint in every community in which we operate. As we move into the future, our vision is to continue to be a catalyst for growth and transformation for our clients, helping them achieve new levels of success and prosperity in their financial and legal operations.

Contact us today:

Ready to improve your customer service experience? Contact our call center team today to learn more about how we can support your business goals and exceed your customers' expectations.